Welcome to the Clear Water Pools team

We are happy to have you on board and are thrilled if you have chosen to return for another awesome and safe season!

STEP 1: CHECK YOUR EMAIL (the one you provided on your application): You will receive at least 3 emails now through May.

  • Starguard Elite (SGE) email for access to your lifeguard certification materials. 
    • Create an account.  Complete the required online PREcourse located on the dashboard. This will take you time and must be completed before your certification class.  
  • ADP email to ensure you are ready to be paid! 
    • Create a profile via a link.
    • MUST TURN IN COPIES of identification verification at the All Employee Policy and Procedure Meeting (see below) or email michelle@clearwaterpoolsllc.net. This includes just a passport OR driver’s license/student ID AND social security card/birth certificate.

STEP 2: ORDER YOUR UNIFORM: You are required to have a conservative swimsuit, red shorts, CWP tank, CWP hat OR CWP visor and whistle. 

There is other apparel available for purchase on the website if you desire but is not required. If you have apparel from previous years, please make sure it is in good condition. Please note, during cooler weather, we ask that you have a plain red outerwear if not CWP gear.

  • Please follow these steps to order the CWP gear-
  1. Go to Watermen
  2. Click “Create Account” and enter your personal information.  Use: CLEARWATER (cap sensitive) when asked for LIFEGUARD ORGANIZATION CODE and register.
  3. Hover over the blue “Clear Water Pools” button to get to the staff store.
  4. Order either a hat OR visor (required item). Red shorts are also required but can be purchased elsewhere. Tank Tops will be distributed at Policy and Procedure Training along with a whistle at the certification class. It takes 10-15 days to receive your other items. Order early!

STEP 3: REQUIRED TRAININGS: Mark your calendar for the 3 trainings and register for the certification class.

A. Starguard Elite Lifeguard Certification Course- MUST REGISTER FOR THIS USING LINK BELOW

  • Complete and pass the online precourse.
    • You will be emailed a link (as noted above) giving you access to the Starguard Elite (SGE) Portal. Complete the precourse listed on your dashboard. Note this is different than going through the ebook.
    • This will take time and should NOT be left to the night before the in-class portion of the course.
  • Attend the 2-DAY, in-person portion of the course. These classes include hands-on CPR/AED/O2, first aid and water rescue training.
    • What to bring to class: comfortable clothing, drink/snacks/lunch (you will be allowed to snack during class), pen and paper, swimsuit, and towel. Expect to be in the pool both days.

2025 Certification Classes (choose one):

        • April 26, 8am-5pm & April 27, 8am-5pm at Pine Ridge (401 Pine Ridge N, Oswego, IL)
        • May 3, 8am-5pm & May 4, 8am-5pm at Pine Ridge (401 Pine Ridge N, Oswego, IL)
        • *May 9, 5pm-9pm & May 10, 8am-5pm at Pine Ridge (401 Pine Ridge N, Oswego, IL)
        • May 17, 8am-5pm & May 18, 8am-5pm at Ashwood (4515 Chinaberry Lane, Naperville, IL)
        • May 17, 8am-5pm & May 18, 8am-5pm at Springbank (16105 S. Drauden Rd, Plainfield, IL)
        • May 17, 8am-5pm & May 18, 8am-5pm at Highland Woods (3711 Highland Woods Blvd, Elgin, IL)
        • May 17, 8am-5pm & May 18, 8am-5pm at Cambridge Lakes (1125 Wester Blvd, Pingree Grove, IL

* This class is for employees that have been certified with SGE previously or recerts only.  All other classes are for new guards as well as recerts. 

Fee: $155 this includes an e-book located in your Starguard Elite portal. If you prefer a hardcopy of the book to be mailed to you, the fee is $185.

CERTIFICATION CLASS REGISTRATION HERE

B. All Employee Policy & Procedure Training- Learn expectations, how to clock in/out and get paid, meet your team, and have a meal with the CWP family!

  • Bring COPIES of identification (either 1. passport OR 2. driver’s license/student ID AND birth certificate/social security card) to turn in for payroll onboarding.
  • Please try to make this training a priority.  If you are unable to attend, let us know.

2025 All Employee Policy & Procedure Training:

      • May 19, Mon, 5:30-9pm (ARC Center, 201 W National St, West Chicago, IL)

C. Site Orientation- Employees attend a site orientation at the facility they are assigned to work for the season. If you are working at multiple pools, you will need to attend one at each pool or meet with the manager separately.  See below for your site orientation date and time.

  • Wear a swimsuit and your uniform.
  • You may clock in for this training.

2025 Site Orientations:

      • Highland Woods- Tuesday, May 20, 4-5:30pm
      • Cambridge Lakes & Cambridge North (meet at Cambridge Lakes), Tuesday, May 20, 5:30-7:30pm
      • Tanglewood, Tuesday, May 20, 7:30-9pm
      • Springbank, Wednesday, May 21, 4-6pm
      • White Eagle GC, Wednesday, May 21, 6-7:30pm
      • White Eagle HOA, Wednesday, May 21, 7:30-9pm
      • Ashwood, Thursday, May 22, 5-6:30pm
      • Tall Grass, Thursday, May 22, 7-8:30pm
      • Raintree, Friday, May 23, 4-5pm
      • Winchester, Friday, May 23, 5:30-6:30pm
      • Southbury, Friday, May 23, 7-8pm

** If you are hired after the site orientation dates above, you will meet with the manager separately.

If you are a Pool Manager, visit the Manager page for additional trainings!

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